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0 · Your Metro SmarTrip card might not work soon.
1 · Want a refund from Metro for delays? What riders need to know
2 · SmarTrip® Q&A
3 · SmarTrip Refunds and Replacements
4 · SmarTrip Q&A
5 · SPECIFIC process for getting SmarTrip refund
6 · Metro's Oldest SmarTrip Cards Expire Tuesday: Here's What to Do
7 · Log In
8 · I lost my SmarTrip® card.
9 · Go Card Replacement
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If you live outside of a 100-mile radius of the Baltimore or DC area, you may be eligible to request a refund of the value on your SmarTrip Card. Please contact SmarTrip Customer Service at 1 .
A new card will be mailed to you within 10 business days of Metro receiving your mail-in form. You can call 1-888-SMARTRIP (1-888-762-7874), with your older SmarTrip card number, to check the status of your replacement card.Log In. Forgot your username or password? Need assistance? Call +1-888-SMARTRIP (+1-888-762-7874) (7AM to 8PM M-F)If you experience problems retrieving stored value or with product delivery or you find that you were charged incorrectly for your product, contact SmarTrip® Customer Service at 1-888-762 .
If you have an older Metro SmarTrip card, you’ll need to replace it soon. Metro is upgrading its fare payment technology and will be phasing out the original SmarTrip cards.Can I receive a refund for the remaining balance of my SmarTrip® card or for product purchases? All smart card purchases are final. If you experience problems retrieving stored value or with product delivery or you find that you . WASHINGTON — A plan to give automatic refunds to certain rush-hour Metro riders who are delayed more than 15 minutes will require riders to register their SmarTrip .You must take two actions if you lose your SmarTrip ® card. Call 1-888-762-7874 or email [email protected] to cancel your card and request a new one. The Washington Metro .
Log in to your SmarTrip account and follow the prompts for Report Lost or Damaged Card, after clicking Card Management. Transfer the fund balance to an existing SmarTrip Card or have a new card mailed to you (new cards arrive within 3 business days).If you live outside of a 100-mile radius of the Baltimore or DC area, you may be eligible to request a refund of the value on your SmarTrip Card. Please contact SmarTrip Customer Service at 1-888-762-7874 to discuss.A new card will be mailed to you within 10 business days of Metro receiving your mail-in form. You can call 1-888-SMARTRIP (1-888-762-7874), with your older SmarTrip card number, to check the status of your replacement card.
Log In. Forgot your username or password? Need assistance? Call +1-888-SMARTRIP (+1-888-762-7874) (7AM to 8PM M-F) Metro will offer free replacement cards via mail, phone (888-SMARTRIP or 888-762-7874) or online here for a limited time. You can also buy a new SmarTrip card and then transfer the balance from.If you experience problems retrieving stored value or with product delivery or you find that you were charged incorrectly for your product, contact SmarTrip® Customer Service at 1-888-762-7874 so that we can review your order and address any problems. If you have an older Metro SmarTrip card, you’ll need to replace it soon. Metro is upgrading its fare payment technology and will be phasing out the original SmarTrip cards.
Can I receive a refund for the remaining balance of my SmarTrip® card or for product purchases? All smart card purchases are final. If you experience problems retrieving stored value or with product delivery or you find that you were charged incorrectly for your product, contact SmarTrip® Customer Service at 1-888-762-7874 so that we can .
WASHINGTON — A plan to give automatic refunds to certain rush-hour Metro riders who are delayed more than 15 minutes will require riders to register their SmarTrip cards with the transit agency.You must take two actions if you lose your SmarTrip ® card. Call 1-888-762-7874 or email [email protected] to cancel your card and request a new one. The Washington Metro Area Transit Authority will transfer your benefit to a new card, less the new card fee.Log in to your SmarTrip account and follow the prompts for Report Lost or Damaged Card, after clicking Card Management. Transfer the fund balance to an existing SmarTrip Card or have a new card mailed to you (new cards arrive within 3 business days).
Your Metro SmarTrip card might not work soon.
If you live outside of a 100-mile radius of the Baltimore or DC area, you may be eligible to request a refund of the value on your SmarTrip Card. Please contact SmarTrip Customer Service at 1-888-762-7874 to discuss.A new card will be mailed to you within 10 business days of Metro receiving your mail-in form. You can call 1-888-SMARTRIP (1-888-762-7874), with your older SmarTrip card number, to check the status of your replacement card.
Log In. Forgot your username or password? Need assistance? Call +1-888-SMARTRIP (+1-888-762-7874) (7AM to 8PM M-F)
Metro will offer free replacement cards via mail, phone (888-SMARTRIP or 888-762-7874) or online here for a limited time. You can also buy a new SmarTrip card and then transfer the balance from.If you experience problems retrieving stored value or with product delivery or you find that you were charged incorrectly for your product, contact SmarTrip® Customer Service at 1-888-762-7874 so that we can review your order and address any problems. If you have an older Metro SmarTrip card, you’ll need to replace it soon. Metro is upgrading its fare payment technology and will be phasing out the original SmarTrip cards.
Can I receive a refund for the remaining balance of my SmarTrip® card or for product purchases? All smart card purchases are final. If you experience problems retrieving stored value or with product delivery or you find that you were charged incorrectly for your product, contact SmarTrip® Customer Service at 1-888-762-7874 so that we can . WASHINGTON — A plan to give automatic refunds to certain rush-hour Metro riders who are delayed more than 15 minutes will require riders to register their SmarTrip cards with the transit agency.
Want a refund from Metro for delays? What riders need to know
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SmarTrip® Q&A
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smart trip card return|SmarTrip® Q&A